Aboriginal and Torres Strait Islander people should be aware that this website contains images, voices and names of deceased persons.

What to do if your elderly relative is refusing residential care

A daughter rests her hands on her elderly fathers shoulders while kissing him affectionately on the head. He's looking somewhere off camera with a sombre expression.

Transitioning a loved one into care can be challenging and emotional for both you and the elderly person you care for. Often the biggest difficulty that many families face is when their relatives refuse care. If you’re in this situation, it’s important to approach it with patience, sensitivity, and understanding. We’ve spoken with our own […]

A bun-derful tradition: spreading Easter cheer with a tasty treat!

A batch of freshly baked hot cross buns sit on a table with a plate of butter and blueberries.

Few people can resist a hot cross bun. The delicious treat, marked with a cross on top, is traditionally made with currants or raisins, although these days there is a whole plethora of variations on offer, which means there’s something for everyone. And not only is it a tasty addition to the Easter table, the […]

National Close the Gap Day 2024

A First Nations mother smiles at the camera with her young daughter and son on either side.

At Mercy Community, our mission is to create a world where individuals, families and communities are safe, healthy, and resilient.

Spotlight on Support Workers – Alison Charpentier

At Mercy Community, we’re proud of the lengths that our team members go to, providing the best possible service to the people we support. So, we thought we’d celebrate Alison Charpentier, a Mercy Community Support worker who embodies the spirit of Mercy Community’s mission and values and inspires inclusion every day. Meet Alison Charpentier Alison […]

Mercy Community helps disabled mother and daughter get back on their feet

Daphne with her daughter, Isobelle, and two dogs.

Life hasn’t been easy for 91-year-old Daphne MacKinnon and her daughter Isobelle Kania.But fortunately, Mercy Community was there to support them in their hour of need.Here, Isobelle, 58, shares her story and thanks our Short-Term Restorative Care Team for stepping in and giving them hope when they almost gave up. Falling on hard times “I […]

Mercy Community – Changes to Services

Mercy Community has announced we will transition out of some services during the next few months. The affected services are Residential Care and Transition Services (RCaTS), Foster and Kinship Care (FKC), Supported Independent Living Services (SILS) and the Romero Centre. Mercy Community will continue to offer Aged Care Services, Disability Support Services (apart from SILS), […]

Volunteering with a Disability: Pride in a job well done

The first thing you’ll notice about Emma is her infectious smile, and nothing makes her smile more than working as a volunteer. Living with cerebral palsy means that Emma faces daily challenges, but she tackles them all with determination and courage. We’d like to share her story and how Mercy Community supported Emma with finding […]

Calm in the storm: Cyclone preparedness at Loreto

It takes nerves of steel to brave a cyclone. But you also need meticulous planning and preparedness. At Loreto Aged Care facility, staff left nothing to chance when faced with the threat of Tropical Cyclone Kirrily. The Category 3 system crossed the Queensland coast just north of Townsville at around 10pm on 25 January, dumping […]

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