Support coordination

Make the most of your plan

We help you achieve the most from your NDIS plan, guiding you from start to finish.

We help you achieve the most from your NDIS plan, guiding you from start to finish.

What makes us different?

Your Mercy Community Support Coordinator will work with you to:

Minimise the complexity of negotiating with services

Provide the NDIA with reports as required 

Strengthen your opportunities for community participation

Ensure your supports meet their obligations

Resolve any problems you may encounter with your supports

Achieve greater independence to self-direct 

Connect to mainstream supports

We take a holistic approach to delivering two levels of Support Coordination under the NDIS:

Support Coordination:

This is a capacity building support that helps optimise the way you use supports in your plan in the following ways:

Specialist Support Coordination:

Higher intensity Support Coordination. We help you action your NDIS plan and reach your goals when you and your support network partner with us.

If you have been funded for  Support Coordination you’ll find it under your “Capacity Building” support category of your NDIS plan.

How much does it cost?

Mercy Community prices are in line with the NDIS Price Guide while following the NDIS Code of Conduct and Practice Standards.

Find an NDIS team near you!

Brisbane & Surrounds
131 Queens Road
Nudgee QLD 4014

Caboolture & Surrounds
19 Hayes Street
Caboolture QLD 4510

Cairns & Surrounds
480 Mulgrave Road
Earlville QLD 4870

Gladstone & Surrounds
1/172 Auckland Street
Gladstone QLD 4680

Ipswich & Surrounds
30 Thorn Street
Ipswich QLD 4305

Logan & Surrounds
1/54-56 Perrin Drive
Underwood QLD 4119

Mackay & Surrounds
120 Wood Street
Mackay QLD 4740

Mount Isa & Surrounds
Simpson Central Shopping Centre
Mount Isa QLD 4825

Rockhampton & Surrounds
238 Richardson Road
Kawana QLD 4701

Toowoomba & Surrounds
12 Neil Street
Toowoomba QLD 4350

Townsville & Surrounds
109-111 Charters Towers Road
Townsville QLD 4812

Contact our Disability Supports team today!

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Prefer to call? Contact us on 1300 161 618. Select option 2 for Support Coordination.

Mercy Community and the NDIS

Mercy Community has been supporting people with a disability for almost 130 years. We are a registered National Disability Insurance Scheme (NDIS) provider, dedicated to helping you make the most of all that is available to you through the NDIS.

We have a dynamic team of support workers who, every day, assist people with a disability throughout Queensland to live as independently as possible.

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Career Pathways

Personal Care Assistant

Enrolled Nurse

Registered Nurse

Clinical Care Coordinator

Facility Manager

Regional Manager

General Manager

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Team Leader

Regional Manager


General Manager

Support Coordinator

Specialist Support Coordinator

Team Leader

Regional Manager


General Manager

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Start your journey with Mercy Community today.

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