Townsville Residential Aged Care

Townsville Residential Aged Care

Choosing to embrace life at Mercy Community's Loreto Nursing Home in Townsville is a decision that will transform your experience of aged care.

We recognise that transitioning to residential aged care can be a complex and emotional process. That’s why, at Mercy Community Aged Care, we view our role as not just providing care, but also fostering your personal growth and well-being.

Our compassionate team takes the time to truly understand you – your preferences, interests, dietary preferences, and unique needs. This enables us to create a customised care plan that aligns perfectly with your individual requirements.

Specialised dementia support

Palliative care

Ageing disability support

Pastoral care

Complex clinical care

Everything you need, conveniently in one location

Experience a place where intimate care and services are provided, all within an affordable and convenient location.

Our onsite facilities give our residents access to a range of services and recreational opportunities.

Your care, your way

At Mercy Community, we respect your dignity and individuality. 

We invest the time and effort to truly understand who you are – your unique aspirations, passions, culinary preferences and specific requirements. 

By embracing this personalised, empowering approach, we craft a customised care plan that aligns seamlessly with your individuality, ensuring an unparalleled experience tailored exclusively to you.

Choose your new home

Each room is a private retreat that can be personalised with homely touches throughout.

The furniture, fittings and connections can all be adapted to suit individual preferences. Each room is fully furnished and includes:

Loreto Nursing Home​

At Mercy Community, we respect your dignity and individuality. 

Loreto Nursing Home was established close to Saint Patrick’s Convent, The Strand (the original Townsville residence of the Sisters of Mercy) to accommodate ageing and frail sisters. In 2009, it was rebuilt as a new facility, offering an intimate atmosphere with individualised care.

Loreto provides aged care services with a strong emphasis on personalised care, aiming to enhance the lifestyles and health outcomes of our residents in an intimate and homely setting. Our small nursing home offers single rooms with ensuites, adding a distinctive touch to the Loreto experience.

Our team consists of compassionate professionals, including nursing, personal care, and therapy staff, who are dedicated to creating a warm and supportive environment for our residents. 

Loreto also offers Allied Health services, yoga, tai chi, music and pet therapy. 

View our facilities’ star ratings on My Aged Care.

Have a question?

Care Plan

Together with you, your family and your extended care network, we’ll create a tailored care plan that meets your needs, enhances your life and enables you to flourish.

In keeping with our values, this care plan isn’t something we impose on you. It’s something we create with you through a compassionate, empowering approach.

Our focus is on you every step of the way. That’s demonstrated by the customised meals that cater to your tastes and by the daily activities and outings we plan to match your interests. 

We understand that life changes day by day and week by week, so we’ll regularly assess your care plan and adapt your care as your needs change.

Experience Life with Mercy Community

Mercy Community is a Catholic ministry established by the Sisters of Mercy in Queensland in 1915.

Our work is inspired by Mercy, as expressed in the life and mission of Jesus Christ and in the practical example of Catherine McAuley, the Foundress of the Sisters of Mercy.

Throughout all levels of Mercy Community, leadership and stewardship are in accordance with delegated authority and reflect the mission and values of the organisation.

At our core, we believe in building genuine connections with each person we serve, guided by the values that shape our service.

Our values help you flourish.

  • Kindness
  • Generosity of spirit
  • Nurturing hope and joy
  • Genuine connection
  • Embracing your intrinsic worth
  • Culturally appropriate practices
  • Inclusion
  • Personalised care
  • Honesty
  • Transparency
  • Accountability
  • Shared decisions
  • Reducing barriers
  • Expanding choice

Fee Structure

Mercy Community offers a variety of residential aged care accommodation options, all at various prices to suit the needs of our residents.

As in all our dealings with you, we act with great integrity regarding the financial aspects of your care. We aim to ensure transparency and informed financial consent. 

For those reasons, we strongly encourage you and your family or representative to seek independent financial advice prior to entering into a resident agreement.

The Australian Government subsidises a range of aged care services for older people. Subsidies based on your pre-assessed care needs are paid directly to your residential aged care provider.

Want to know more?

Applying for residential aged care at Mercy Community is as easy as 1, 2, 3!

Submit the form below to arrange a free consultation where you will receive an enquiry pack.

Want to know more?

Applying for residential aged care at Mercy Community is as easy as 1, 2, 3!

Submit the form below to arrange a free consultation where you will receive an enquiry pack.

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