Mercy Community - Lowood
Strengthening families with links to local community resources.
The Mercy Community team at Lowood is a part of the families and young people programs delivered by Mercy Community in the Somerset Region. The Lowood team deliver several services and initiatives to support families living in Lowood and surrounding areas including an Integrated Early Years’ Service, Targeted Family Support Service and a Service Australia Agent. The Lowood Hub at 24 Railway Street is also home to the local Lowood Community Pantry.
The Early Years Place
The Early Years Place is an Integrated Early Years Service at Lowood that provides a one-stop shop for local families to access a range of services and referrals to specialist services in the region. The Early Years Place is designed to strengthen children and their families’ connection to the community, with a focus on supporting child and family wellbeing, enhance positive child learning and development and build parenting capacity.
At the Early Years Place, families can access:
- Free Supported Early Years Playgroups with a focus on supporting children in meeting their developmental milestones and becoming school ready
- Free family support services and Allied Health specialists
- Parenting support and group programs
- Community training opportunities and events

Targeted Family Support
The Targeted Family Support Service provides families with confidential support and skills to enhance their parenting abilities and family capabilities in a safe, non-judgemental environment.
Our team also delivers group programs that focus on:
- Supporting and strengthening family connections and relationships
- Household management assistance
- Making social connections
- Child development
Services Australia Agent
The Services Australia Agency provides a face-to-face access point for community members looking to receive support with accessing Centrelink and other online government services.
At a Services Australia Agent, community members can access the following services:
- Use internet enabled computers and printers to access MyGov
- Access free Wi-Fi without a password
- Call Services Australia using the phones provided
- Scan, copy, print and upload documents to MyGov
- Verify identity documents
- Access online information about payments and services.
One of our Lowood team members can also assist community
members to:
- Set up and access Services Australia digital services
- Find online information about payments and services
- Support referrals to other services

The Lowood Community Pantry
The Lowood Hub is the proud home of the Lowood Community Pantry, a free to access pantry providing essential items for children, families and community members in the Somerset region. The Lowood Community Pantry is managed by the team delivering our services in the Lowood area and proudly supported by our local community who provide regular donations to those needing a helping hand.
Contact the Lowood team today!
Lowood Hub
Services Australia | Pantry Service
Opening hours: 9am – 4pm, Monday to Friday
Phone: 07 5426 3432
Email: lowoodhub@mercycommunity.org.au
Follow our Facebook page to keep up to date with Lowood
The Early Years Place
Playgroup | Integrated Early Years Service | Community services
Opening hours: 9am – 5pm, Monday to Friday
Phone: 07 5426 3432
Email: earlyyearsplace@mercycommunity.org.au