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A touching story of kindness and support

We wanted to share the heartwarming story of a young woman in our care who found solace in an unexpected act of kindness from a compassionate hairdresser and her local community.   

Mercy Community’s New Family Program helps vulnerable mothers who need support, visiting them in their homes or, if needed, they can enter the Intensive Support House where they can live for up to three months. In a beautiful display of compassion, Shabana from ‘Krop Hair Salon’ offered free haircuts to the people we support as a gesture of encouragement. We put the word out and Sarah leapt at the chance for a fresh look. After Sarah’s daughter was born prematurely, both mother and daughter needed our assistance.  

Sarah felt like a Princess, treated to a wash, treatment, cut and style and looked absolutely thrilled with the result. She even received a gift bag with products, vouchers and other goodies, generously donated by local businesses. Shabana’s act of kindness extended far beyond the physical act of cutting hair and gifts. Offering a compassionate ear and words of encouragement, while somehow managing a total of 25 haircuts in one day! 

We spoke with Shabana to ask her what motivates her acts of kindness. “This year marks one year since my dad passed away, my dad being a person who always extended a helping hand without expecting anything in return, I wanted to commemorate his legacy of selflessness by giving back and making a difference. That’s why I set up this ‘Me to You’ event, to help people who would like a fresh look and an ear to listen to their stories” said Shabana. 

Shabana blow dries a clients hair in her salon.
Shabana from Krop Hair completed 25 free haircuts in one day.

Shabana went on to say that the essence of the event was to offer free haircuts to members of the community who are vulnerable and marginalised. “It is my firm belief, cultivated over years in this profession, that hairstylists forge powerful connections with clients, not just through their craft but also through meaningful conversations. These connections have the potential to bolster self-confidence and enhance mental well-being significantly.” Shabana said. 

It may seem trivial to some, but a haircut can be more than just a physical transformation. It can symbolise a fresh start, a renewed sense of self, and a boost in confidence.  We believe that small acts of kindness like this can make a big difference in someone’s life. It’s incredible to see how a simple haircut can boost someone’s confidence and bring a smile to their face.  Let’s take a moment to appreciate the kindness and generosity of people like Shabana, who go above and beyond to make a positive impact in their community.  

Thank you to the generosity of Shabana, her supporters and Andy and her team at Krop Hair.  

Learn more about our New Families Program here.

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